If you want an issue dealt with immediately it is best to raise it with the ward Councillor (their contact details can be found in the post below this one) or direct with the Borough Council on one of the following numbers:

Main switchboard: 01284 763 233
Emergency out of hours: 01284 763 252
Planning: 01284 757675
Waste management: 01284 757 320
Highways: 01284 757 319
Environmental health: 01284 757 053